Eddie Tsai

Innovative Design & Change | Fung Group

Eddie Tsai currently leads and coaching innovation initiatives throughout the Fung Group ranging from 3D printing, omni-channel retail, startup incubation, and rapid experimentation. He received his MBA from INSEAD and has and traveled in 8 countries and has traveled to over 80. Additionally, his hobbies include product design and has led crowdfunding projects that have achieved over half a million USD in funding.

All Sessions by Eddie Tsai

  • Future of Retail: Emerging Technology

    October 20, 2018

  • 15:15  - 16:00
    1. What are the differences between multi-channel and omni-channel? 2. What can companies do to improve omni-channel customer experiences? 3. What technological barriers still exist for executing an omni-channel strategy? 4. How can retailers and brands avoid channel conflicts as they adopt these new technologies? 5. How do retailers and brands ensure customer engagement across channels, and what kind of POS solutions can help? 6. What is the next step for omni-channel retail? How is it different from what we have today?
    Emerging Retail Tech
    Omni-channel Retail
    Where
    Hall 2, Conference Stage




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Eddie Tsai